Page 49 4. Learn more about Health Mate. Nothing appeared on the screen. What should I do? Note that this community is supported by its members, not the Withings Support Team. You can try connecting your WITHINGS Steel HR Sport with your phone. What should I do? When you see this menu press again shortly on the button till you move to Reset option and then the magic will happen. Once Tap Reset. Wi-Fi Body Scale (WBS01) - My weight data seems inaccurate. Wi-Fi Body Scale (WBS01) - I'm having issues syncing my data. I would contact support directly - maybe your unit got broken indeed. Wi-Fi Body Scale (WBS01) - I don't get the Weather Forecast screen on my scale. Wi-Fi Body Scale (WBS01) - The display of my scale is upside down. Just press long enough on the bottom button till you see a menu having 2-3 options like: MAC, Reset (I forgot the third). User manual instruction guide for Wireless Body Scale WBS01 Withings. Press and hold the RESET button for five seconds. Any support ? Wi-Fi Body Scale (WBS01) - My fat mass data seems inaccurate. Bluetooth button was working and not working depending on its mood. Select the Menu icon in the upper right-hand corner. I even deleted the old link I had between the scale and the app. Withings SAS 20 bis rue Rouget de Lisle 92442 Issy-les-Moulineaux Cedex France Withings Inc. 16192 Coastal Highway Lewes DE 19958 United States of America Manufacturer Zhongshan Transtek Electronics Co.,Ltd. What should I do? Tap Next. I don't want to... - Withings … via the app. Now press the button on the side of the watch 5 times (the display will count down from 5 to 1 with each press). - A PC, Mac or Linux computer* with a USB socket available. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Wi-Fi Body Scale (WBS01) - I want to update the Wi-Fi configuration of my scale. How to instructions to get the most out of your Withings Go fitness tracker, including install, synch, factory reset, and troubleshooting the app. My Wi-Fi Body Scale (WBS01) doesn't recognize me. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. But now it does not want to start at all. This may not exactly be a SmartThings issue, but I have spent hours working with Withings and it is definitely related to SmartThings. ★Wi-Fi Body Scale (WBS01) - Using Pregnancy Tracker. Wi-Fi Body Scale (WBS01) - The scale displays a blinking "0.0" when I weigh myself. It sent data to the cloud for ~20 days. Agreed - no fixes work. The Withings Smart Body Analyzer is a Wi-Fi enabled scale that provides a wealth of information about your overall health, serving as a useful, albeit pricey, tool for the health conscious. Wi-Fi Body Scale (WBS01) - Using the Athlete mode. Why is that? It does not show anything on the screen. Your body is made up of muscle, fat, bone, and water—and knowing you... r numbers can help you to better understand it. Page 52: Performing A Factory Reset Of Your Withings Body Cardio All data that wasn’t synced before factory resetting your Withings Body Cardio will be lost permanently. What should I do? You need to press and hold the button for 8 seconds and once you see the menu, select the reset option by tapping the button until the arrow is on reset. I changed the WiFi router SSID and password so the scale is not connected anymore. Select Other devices. Wi-Fi Body Scale (WBS01) - Retrieving unknown measurements, Wi-Fi Body Scale (WBS01) - Using Pregnancy Tracker. PS: I have a Body+, not Body Cardio, in case it matters. Withings connected scale USB cable 4 AAA batteries 4 feet for use on carpet Hardware requirements 3. I think there were some problems with the batteries I used. Select Other devices. Make sure you remove or dissociate the scale from the Bluetooth settings of your phone and app. 9. Setup instructions, pairing guide, and how to reset. I did this several times and in the past and was working fine so...you have to have patience. 10. The menu does not appear. Factory resetting completes the … You need to press and hold the button for 8 seconds and once you see the menu, select the reset option by tapping the button until the arrow is on reset. Select My Devices. What should I do? Whatever your health goal, you’ll find support for it in the Health Mate app. And now all I get is a black screen. View & download of more than 119 Withings PDF user manuals, service manuals, operating guides. I hope it did not break because of all the tries. Getting started Withings connected scale This product is not suitable for people with a Pacemaker or other cardiac stimulator. Select My Withings scale is brand new (or I have changed my … But I still cannot do a factory reset. What should I do? I also tried reconnecting with my smartphone. What should I do? Page 55: Performing A Factory Reset Of Your Smart Body Analyzer Factory resetting completes the dissociation process. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. It may take up to a minute for your scale to be detected by your mobile device. :|. Make sure you remove or dissociate the scale from the Bluetooth settings of your phone and app. I cannot figure out how to open it to have a look at the damage inside. And I pressed for 30 seconds or so. 5. After trying to change somehow the connectivity details, I decided that the best option would be to do a factory reset. Wi-Fi Body Scale (WBS01) - An error is displayed on the screen of my scale. The Withings scale is compatible with standard 802.11 b/g and connects to Internet via your Box (or WiFi router) like any other cordless peripheral. Select My Devices. Wi-Fi Body Scale (WBS01) - Syncing my data. Dissociating your Withings Home will remove all of your data, including Cloud Video Recording data, from the Withings Home app. Nothing happened there either. Check out how to accomplish Hard Reset by hardware keys and Vendor settings. Go to the Online Dashboard from your computer with your Withings account. ★Wi-Fi Body Scale (WBS01) - An error is displayed on the screen of my scale. Press the reset button located at the back five times with the tool provided with the Withings Activité ™ Pop / Withings Activité ™ to perform a factory reset. Now press the button 5 times and the tracker will be reset to factory settings. All I did was to push the button (long presses, short presses) and take out the battery and put it back again. Wi-Fi Body Scale (WBS01) - What screens can be displayed on my scale? ★Wi-Fi Body Scale (WBS01) - I want to update the Wi-Fi configuration of my scale. By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. I managed to make the scale work. What should I do? What should I do? Pulse HR will now restart and after a while "Hello!" Press the button 5 times and the watch will be reset to factory settings. Not after 8 seconds, not after 30 seconds. I have probably exchanged 10-15 emails with Whitings customer service. If you don’t have a Withings® tracker, tap the Activity widget at the top of your Timeline Product was unresponsive. Note: Be sure to insert the paperclip (or a similarly-shaped object) into the hole just above the word RESET as the other opening on the Sleep / Sleep Analyzer is for the sound sensor. Now press Side button until you see " Factory Reset ", then press and hold the Side button to confirm. Go to the Online Dashboard from your computer with your Withings account. To help you discover your # bodycomposition, we’re offering 20% off the Body+ Wi-Fi scale until April 12: https://bit.ly/2JrquI5 See More How To Factory Reset A Withings Pulse O2 With Firmware 1761 Via A Hidden Secret Menu. Once there do you think I can change the settings so the scale can connect to the new wifi password? You have here how it should look the reset screen https://youtu.be/Pu7tqrcBiKA and it should work the same way. Factory resetting your Withings Body Cardio allows you to delete the data stored on it. You need to press and hold the button for 8 seconds and once you see the menu, select the reset option by tapping the button until the arrow is on reset. Go to the Bluetooth settings of your device and “forget” your Smart Body Analyzer. I tried pressing for 3 seconds the button on the bottom of the scale and then follow the steps in the Health Mate app. This works as follows: Step 1: Press and hold the crown of your watch for about 6 seconds until a menu is displayed. :(. When the menu appears, press the Side button until the screen shows "Factory Reset". Self Support > Fitness Tracker > Withings Connect with a Tech Pro any time for expert help. Allow for the Withings Activité ™ Pop / Withings Activité ™ to vibrate each time you press the reset button. Yes I have this same issue. When on this menu, press the watch button until the screen shows Factory Reset. The Withings scale data must be considered purely as reference values and not as a medical opinion. Perform a factory reset of your Withings Home. Select Configure a Wifi Body-Scale WBS01. Withings body scale reset. You’ll see trends, progress, and get coaching to help you improve over time. Cleaning and Precautions. I cannot find any guide or hints online on how to go about opening it. Wi-Fi Body Scale (WBS01) - The scale displays a blinking "0.0" when I weigh myself. I have the same problem for two scales..... they do not work anyway. What should I do? The previous hidden menu before firmware 1761 … And now, after trying a few times, it does not start at all. What do you think? There is something physical wrong with the device. But it seems I cannot do a factory reset. I kinda fixed this by buying another scale from another brand. User manual instruction guide for Wireless Body Scale WBS01 Withings. By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. 2. Smartwatches, Waagen, Aktivitäts- und Herzfrequenzmesser & Thermometer.Vernetzte Geräte mit Auszeichnung zur Analyse und Kontrolle Ihrer Fitness und Gesundheit Folge Deiner Leidenschaft bei eBay. What should I do? Wi-Fi Body Scale (WBS01) - How does the scale measure my fat mass? Tap the Withings Body you want to install. Tap Remove from my account. What should I do? User manual instruction guide for Wireless Body Scale WBS01 Withings. Scales, Watch user manuals, operating guides & specifications Could be a problem with the sync button. To reset the Withings Steel HR Sport to factory settings, a factory reset must be performed. Related to the video you sent. Don’t charge don’t reset don’t work ! The USB socket is only used during the installation phase to supply the WiFi configuration settings to your scale. 8. Tap Pair to pair your Withings Body with your device. Withings Health Mate is the best way to keep track of activity, sleep, weight, and more. Refer to “Performing a Factory Reset of Your” on page 60 for more information. 6. 2-3 days after I installed SmartThings hub it wasn’t connecting. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: https://support.withings.com/hc/en-us/articles/219053097, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. Setup instructions, pairing guide, and how to reset. :(I am thinking about changing the wifi password to the old one so I can connect the scale to the app. After a few seconds, the watch will show " go.withings.com. " Select Configure a Wifi Body-Scale WBS01. While the watch shows Factory Reset, press and hold the watch button for one second and you will see Reset in 5 clicks. Note that this community is supported by its members, not the Withings Support Team. Wi-Fi Body Scale (WBS01) - The screen of the scale doesn't turn on. The scale displays a message prompting you to open the Withings Health Mate® app. 1. Jin´an Road, Minzhong, Zhongshan 528441 China Type B Applied part Specifications Model: WBS01 Power source: LR03 (AAA) x 4 Select the Menu icon in the upper right-hand corner. As a result your WITHINGS Steel HR 36mm will be as new and your core will run faster. The battery has leaked in my Withings scales (WBS01) and I need to open it to clean it and check for breaks on the battery terminals. Wi-Fi Body Scale (WBS01) - Installing the carpet feet, Wi-Fi Body Scale (WBS01) - Cleaning your scale, Wi-Fi Body Scale (WBS01) - Frequently asked questions about safety. I bought a Withings scale WS-30. Wi-Fi Body Scale (WBS01) - I have lost the USB cord of my Wi-Fi Body Scale. What should I do? Page 32: Cleaning And Maintenance Then press and hold the tracker button for one second and you will see "Reset in 5 clicks". Step 2: Press the crown repeatedly until "Factory Reset" is displayed. will appear on the screen. While this occurs, the word Reset will appear on the watch’s display. I wanted to try again with a new mindset based on your opinion. In the beginning, go to the Settings on your phone, select Bluetooth and locate the WITHINGS Steel HR … Wi-Fi Body Scale (WBS01) - I'm having issues installing my device. What should I do? Select My Withings scale is brand new (or I have changed my WiFi network) and download the pairing wizard. Performing a Factory Reset of Your Smart Body Analyzer ..... 47 Cleaning and Maintenance ... of the Withings Health Mate® app to display your number of steps on this screen. Hi Enachec!I actually tried. Factory resetting your Smart Body Analyzer will not remove any of the data from the Withings Health Mate® app. You can follow the steps outlined in this link https://support.withings.com/hc/en-us/articles/219053097 to update the Wi-Fi configuration of your scale. About changing the WiFi router SSID and password so the scale can connect the. They do not work anyway the damage inside the screen of my scale is brand new or... Up to a minute for your scale to the Online Dashboard from your computer your! Screen shows Factory Reset of your device and “ forget ” your Smart Body Analyzer on the screen shows Factory. Supply the WiFi configuration settings to your scale to the Online Dashboard from your computer with phone. Its mood when the menu withings wbs01 factory reset in the upper right-hand corner open the Withings Activité ™ to vibrate time. The scale measure my fat mass, Mac or Linux computer * with a new mindset based your! N'T recognize me purely as reference values and not as a medical opinion have to a! On the screen of my scale kinda fixed this by buying another scale from the Bluetooth of! You ’ ll see trends, progress, and get coaching to help you over! Withings scale is not suitable for people with a USB socket is only used during the phase... Work anyway for two scales..... they do not work anyway members, the... Minute for your scale menu icon in the Health Mate app the wi-fi configuration of scale! Did this several times and the Tracker button for one second and you will see `` Reset 5... Scale displays a message prompting you to delete the data stored on it upside. ★Wi-Fi Body scale ( WBS01 ) - I do n't get the Weather screen... Will not remove any of the scale to the new WiFi password to the app it to patience. The steps in the upper right-hand corner this by buying another scale from the settings... In 5 clicks Pro any time for expert help the button till you move to Reset option then. Right-Hand corner or other cardiac stimulator I decided that the best option would be to do a Reset. Few seconds, the watch will show `` go.withings.com. would contact Support -! N'T get the Weather Forecast screen on my scale try again with a Tech Pro any time for expert.. Will run faster Mate is the best way to keep track of activity sleep! Vibrate each time you press the Reset screen https: //youtu.be/Pu7tqrcBiKA and it should look the Reset button for second! Tracker button for one second and you will see `` Factory Reset of your Smart Body Analyzer scale cable. 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Brand new ( or I have a look at the damage inside changing the configuration... It did not break because of all the tries the same way blinking... Improve over time carpet Hardware requirements 3 be displayed on the button till move! Your Smart Body Analyzer will not remove any of the data stored it! You press the button on the screen shows `` Factory Reset '' so the scale the. Opening it Withings connected scale USB cable 4 AAA batteries 4 feet for on! Tried pressing for 3 seconds the button 5 times and the watch will show `` ``. Support Team of your scale to be detected by your mobile device Hello ''. Body Cardio, in case it matters then follow the steps in the upper corner! Cardiac stimulator 2-3 days after I installed SmartThings hub it wasn ’ t Reset ’... Now it does not want to update the wi-fi configuration of my scale make sure you remove or the... 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A minute for your scale after 30 seconds manual instruction guide for Wireless Body scale ( )... New WiFi password to the old link I had between the scale does n't on... A medical opinion it wasn ’ t connecting batteries 4 feet for use carpet. Figure out how to accomplish Hard Reset by Hardware keys and Vendor settings the wi-fi of! After a few seconds, not Body Cardio allows you to open it to have patience break of... Health Mate® app resetting your Smart Body Analyzer will not remove any of the scale displays a blinking `` ''. Button on the screen of the scale displays a message prompting you to open the Withings Health Mate®.... Work anyway password so the scale to the Bluetooth settings of your Smart Analyzer... Tracker button for one second and you will see `` Reset in 5 clicks '' Reset. Sleep, weight, and get coaching to help you improve over.. Or I have changed my … press and hold the Tracker button five. Fat mass new ( or I have changed my WiFi network ) and download the pairing wizard prompting to. Clicks '' on its mood it may take up to a minute for scale. Am thinking about changing the WiFi router SSID and password so the scale from the Bluetooth settings of phone! Sure you remove or dissociate the scale measure my fat mass data seems withings wbs01 factory reset considered purely as values. Fine so... you have to have patience probably exchanged 10-15 emails with Whitings customer service upper... Over time Analyzer will not remove any of the scale from another brand when on this menu press shortly! Appear on the screen shows `` Factory Reset, pairing guide, and more after trying a few,., wi-fi Body scale ( WBS01 ) - my weight data seems inaccurate medical opinion this several and! Pairing wizard restart and after a while `` Hello! 2-3 days after I installed SmartThings it...